Payment & Refund Information

Important: This page provides VLS billing information. Specific service agreements, invoices or written terms may contain additional payment or cancellation provisions that apply to a particular service.

Payment confirmation

VLS records payments against the applicable invoice, client or service reference. When electronic payment processing is activated, successful online payments are intended to generate an electronic payment confirmation or receipt.

Incorrect or duplicate payments

If you believe a payment was made in error, duplicated, or applied to the wrong invoice or service, contact VLS promptly and provide the payment reference and relevant invoice or service information.

Refund requests

Refund eligibility depends on the reason for the request, the applicable service terms, whether services have already been performed, and any other written agreement governing the transaction. VLS may issue a full refund, partial refund, correction, credit or other appropriate adjustment where warranted.

Processing time

Approved refunds will be initiated as soon as reasonably practicable. The time for funds to appear in the payer's account may also depend on the payment processor, bank or card issuer.

Disputed charges

If you do not recognize a VLS charge or believe there is a billing problem, please contact VLS first so the transaction can be investigated. This does not limit any rights available under applicable law or through a payment provider.

Receipts

A payment receipt confirms payment received. It does not, by itself, change the scope of services, create a new service agreement, or alter the terms of an existing agreement or invoice.

Contact

Email vlslegalservices@gmail.com or call 506-381-1010.