THE VLS SERVICE FLOW
Simple for the client. Structured behind the scenes.
1. Tell VLS What You Need
Submit a service request online or contact VLS. We record the need, location, timing and relevant details.
2. VLS Reviews the Request
We identify the appropriate service path, determine whether a qualified professional is required, and clarify any missing details.
3. Match & Confirm
Where appropriate, VLS identifies an eligible professional based on service type, location, credentials, availability and assignment fit.
4. Schedule & Deliver
The assignment is scheduled, tracked and completed through the VLS operational workflow.
5. Client Approval
Where appropriate, the client confirms completion or reports an issue requiring correction or review.
6. Close, Pay & Improve
VLS closes the record, tracks payment, captures feedback and uses quality information to improve future service.
BUILT FOR ACCOUNTABILITY
Behind every assignment is a growing operating system.
Client intakeProfessional onboardingCredential trackingMatchingSchedulingRemindersCheck-inCompletionClient approvalQuality controlIncident managementFinance tracking